Shipping policy

Shipping Policy

Last updated: September 11, 2026

Thank you for shopping with Ampvero. We are committed to providing reliable shipping, clear delivery expectations and tracking information for every order.

Shipping Coverage

Ampvero currently ships to eligible addresses within the United States only.

We do not currently offer international shipping. Orders placed with an address outside the United States may be cancelled and refunded.

Shipping Cost

We offer free standard shipping on all eligible United States orders. No minimum purchase is required.

Any optional expedited shipping methods, if available, will be displayed with their applicable charges during checkout.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Business days are Monday through Friday, excluding weekends and United States federal holidays.

Orders placed during weekends, holidays or periods of unusually high demand may require additional processing time.

Once an order has been processed and shipped, the customer will receive a shipping confirmation email containing the available tracking information.

Estimated Delivery Time

After dispatch, standard delivery generally takes approximately 5–10 business days within the United States.

Delivery estimates are not guaranteed and may be affected by:

  • Carrier delays

  • Severe weather

  • Public holidays

  • Incorrect or incomplete shipping information

  • High-volume shopping periods

  • Events outside our reasonable control

If we become unable to ship your order within the timeframe originally communicated, we will notify you and provide the option to accept the delay or cancel the unshipped order for a full refund.

Order Tracking

When your order ships, we will send a confirmation email containing your tracking number or tracking link.

Tracking information may take up to 48 hours after shipment to display movement or become active in the carrier’s system.

If you have not received tracking information after the processing period, please check your spam or junk folder before contacting us at support@ampvero.com.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please carefully review your:

  • Full name

  • Street address and apartment or unit number

  • City, state and ZIP code

  • Email address

If you notice an error after placing your order, contact us immediately at support@ampvero.com. We will try to update the address before fulfilment, but we cannot guarantee that changes can be made after an order has entered processing or shipped.

Ampvero is not responsible for delays or failed delivery resulting from incorrect, incomplete or outdated information submitted during checkout.

Multiple Packages

Some orders containing multiple products may be shipped separately due to inventory location or package requirements.

If your order is divided into multiple shipments, you may receive separate tracking numbers. You will not be charged additional shipping fees for split shipments.

Delayed or Missing Packages

If your tracking information has not updated for several business days or your package has not arrived within the estimated delivery period, please contact us at support@ampvero.com with your order number.

We will review the tracking information and work with the shipping carrier to investigate the shipment.

A carrier delay does not automatically mean that a package is lost. Refunds or replacements for lost packages will be provided only after the shipment has been investigated and confirmed as lost, subject to applicable consumer-protection laws.

Packages Marked as Delivered

If tracking shows that your package was delivered but you cannot locate it:

  1. Check around the delivery location, mailbox and any secure areas.

  2. Ask household members, neighbours or building staff whether they accepted it.

  3. Allow up to 48 hours, as some carriers may mark packages as delivered shortly before completing delivery.

  4. Contact the shipping carrier using your tracking number.

If the package is still missing, contact us at support@ampvero.com, and we will assist you with the next steps.

Damaged or Incorrect Orders

Please inspect your order when it arrives.

If an item is damaged during shipping or you receive an incorrect product, contact us promptly at support@ampvero.com. Include your order number and clear photographs or videos of the item and packaging.

We will review the issue and provide an appropriate resolution in accordance with our Refund & Return Policy.

Returned-to-Sender Packages

Packages may be returned to us because of an incorrect address, an incomplete address, unsuccessful delivery attempts or refusal of delivery.

If your package is returned to Ampvero, please contact us at support@ampvero.com. We will review the situation and explain the available reshipment or refund options.

Contact Us

For questions about shipping, delivery or tracking, contact:

Ampvero Customer Support
Email: support@ampvero.com
Address: 22922 Banquo Dr, Spring, Texas 77373, United States